Privacy policy

Privacy Policy

Introduction

This Privacy Policy outlines the practices of Casa Bella Srl, Località Socciso, Strada Provinciale per Carpaneto, 29014 Castell'Arquato (PC), VAT number 01066790336 (hereinafter also " we ", " our " or " the Company ") regarding information collected from users who have accessed our website at www.cantinecasabella.com (" Site "), or alternatively share personal information with us (collectively: " Users ") .

Legal bases for data collection

Processing your personal information (i.e. all information that would allow you to be identified by reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations to you and to provide our services, to protect our legitimate interests and to comply with the legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of Personal Information as described in this Privacy Policy.

We encourage our Users to read the Privacy Policy carefully and use it to make informed decisions.

What information do we collect?

The types of data we collect are:

user data provided by the same by completing forms/contact forms on the Site/subscribing to our newsletter/creating an account on the Site;
personal data contained in communications you send to us;
information regarding the user's use and navigation on our Site, such as the user's IP address and other device identifiers, operating system and browser type and information regarding the pages of the Site visited, collected through cookies or other tracking technologies;
personal data collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g. Facebook, Instagram, etc.) and/or that we may collect from other publicly accessible databases.

The user has no obligation to provide the aforementioned personal data. Failure to provide personal data could limit and/or prevent the provision of the requested service.

The provision of further personal data other than that required for the fulfillment of legal or contractual obligations and for the correct display of our services with the necessary traffic data is optional and does not produce any effect on the use of the Site and related services.

How do we receive user information?

We receive personal information from several sources:

when the User voluntarily provides personal data to register on the site;
when the User uses our Site or accesses it in connection with the use of our services;
from third-party providers, services and public records (for example, traffic analytics providers).

How do we use your personal data?

We do not rent, sell, or share User information with third parties except as described in this Privacy Policy.

We may use the information for the following purposes:

Communicate with you – send you notices about our services, provide technical information and respond to any customer support issues;
Enter into contracts with the Customer relating to our services;
Communicate with the User and inform him of the latest updates and services;
Serve advertisements when you use our Site (more information under "Advertisements");
Market our websites and products (more information under "Marketing");
Carry out analyzes and statistics aimed at improving the Site.

In addition to the various uses listed above, the user's personal data may be communicated to our trusted partners who assist us in providing the services we offer or to improve the user experience, with guaranteed levels of data protection. personal data adequate to current legislation.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in various jurisdictions around the world, for the following purposes:

Hosting and operation of our Site;
Offer our services to the User;
Store and process such information on our behalf;
Propose advertisements to the User and support us in evaluating the success of our advertising campaign, as well as helping us to recalibrate the user target;
Provide the User with Marketing offers and promotional materials relating to the Site and services;
Conduct research, technical diagnostics and analysis.

We may also disclose information in good faith if we believe that doing so is helpful or reasonable to: (i) comply with applicable laws, regulations, legal process or governmental requests; (ii) enforce our policies (including the Agreement), including investigations of potential violations; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our customers, Users or third parties; or (vi) for the purpose of cooperating with law enforcement agencies and/or as we deem it necessary to enforce intellectual property or other legal rights.

Your rights

The user is the owner of the following rights which refer to his/her personal data:

Right to revoke consent – if applicable, the user has the right to revoke their consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation.
Right of access, rectification and deletion – you have the right to request access to and obtain a copy of any personal data held, request correction of inaccurate data and in some cases request deletion of personal data. To exercise the aforementioned rights, the user can contact the Data Controller directly at info@cantinecasabella.com .
Right to data portability – in certain cases you have the right to receive all personal data provided to us in a structured, commonly used and machine-readable format and also to request that we transmit it to another controller, where it is technically possible.
Right to restriction of processing – you have the right to restrict our processing of your personal data if:
of violation of the conditions of lawfulness of the processing (as an alternative to the request for deletion of the data themselves);
in which the user requests the rectification of his data (while waiting for the Data Controller to rectify them);
in which the user objects to the processing of his data (pending evaluation by the Data Controller).

We will only process personal data subject to such limitations with your consent or for the establishment, exercise or defense of legal claims.

Right to object to processing – where we are processing your personal data on the basis of our legitimate interest, you will have the right to object to processing. In the event of a dispute by the user, we are required to interrupt the processing unless we demonstrate overriding legitimate reasons for the processing which prevail over the interests, rights and freedoms of the user or demonstrate the need for the preparation, exercise or defense of lawsuits. In the case of processing of the user's personal data for marketing purposes, the user will have the right to object to the processing at any time.
Right to lodge a complaint with the supervisory authority where you believe that the processing of your personal data violates applicable law.

For further information on the user's rights or in the case of any complaints or requests relating to the processing of the user's personal data, please contact the Data Controller at the email address info@cantinecasabella.com .

Please note that we may ask you to prove your identity and we reserve the right to charge a fee if the request is manifestly unfounded or excessive, in compliance with current legislation.

We undertake to respond to your requests as soon as possible and in any case within the applicable timescales.

storage

We will retain your personal information for as long as necessary to provide our services and comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose for which it is collected, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as soon as possible within reasonable limits. In light of applicable regulations, we retain records containing customer personal data, documents relating to account opening, communications and anything else required by applicable laws and regulations.

We may rectify, supplement or remove incomplete or inaccurate information at any time in our sole discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for a variety of purposes, which include allowing you to navigate between pages efficiently, enable the automatic activation of some features, remember preferences and make interaction between the User and our services quicker and easier. Cookies are also used to ensure that the advertisements displayed are relevant to you and your interests and to compile statistical data on the use of our Services.

The Site uses the following types of cookies:

to. 'session cookies' stored only temporarily during a browsing session to allow normal use of the system, deleted from the device when the browser is closed;

b. 'persistent cookies' read only by the Site, saved on the User's computer for a fixed period and not deleted when the browser is closed. These cookies are used when it is necessary to know who the User is for repeat visits, for example to allow us to store preferences for subsequent access;

c. 'third party cookies' set by other online services that track content on the page you view, for example, by third party analytics companies, who monitor and analyze access to our website.

Cookies do not contain any information that identifies you personally, but Personal Information that we store about you may be linked, by us, to information stored in and obtained from cookies. You can remove cookies by following the instructions in your device preferences; however, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information on the use of the Site. Google Analytics collects information such as the frequency with which Users access the Site, which pages they visit, when they do so, etc. We use the information for the sole purpose of improving our Site and our services. Google Analytics collects the IP address assigned to you on the date you visit the Sites rather than your name or other identifying information. We do not combine information collected through Google Analytics with personally identifiable information. Google's ability to use and share information it collects about your visit to this Site is limited to the Google Analytics Terms of Use and Google Privacy Policy .

Third Party Information Collection

Our policy covers only the use and disclosure of information collected from you. To the extent that you disclose information about yourself to other parties or sites on the Internet, different rules may apply to their use or disclosure of the information you transmit to them. Accordingly, we encourage Users to read the terms and conditions and privacy policy of each third party to which they choose to disclose their information.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or individuals who do not work for us and that we do not manage, including third parties who may disclose information as provided in this Privacy Policy.

How do we take care of information?

We care about implementing and maintaining the security of the Site and your information. We maintain industry standard policies and procedures to ensure the security of the information we collect and store, prevent unauthorized use of such information, and require all third parties to comply with similar security requirements in accordance with this Privacy Policy. Although we have adopted all reasonable practices to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access to or misuse our Site, and we make no warranty, express, implied or otherwise that we will prevent such access.

Transfer of data outside the European Economic Area

Note: Some data recipients may be located outside the European Economic Area. In this case, we will only transfer data to countries approved by the European Commission as offering an adequate level of data protection, or we will enter into legal agreements to ensure an adequate level of data protection.

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